Tuesday, January 22, 2013

Topic: Qualitative and Quantitative Research


What is the difference between qualitative and quantitative research? Honestly, this is something that I discussed freshman year and haven’t really heard the terms since. Therefore, when I started researching the topics again, I was surprised that I didn’t remember these terms at all.
However, when it comes to your own specific research, one type is not better than the other. It depends on what you are researching to determine which style you use.

Qualitative Research – Is all about exploring the unknown. It is used when we don’t know what to expect, to define the problem or develop an approach to a problem.
          Common methods used: focus groups, dyads, in-depth interviews, uninterrupted observation, bulletin boards, ethnographic observation.

Quantitative Research – Focuses on the numbers. It is conclusive in its purpose as it tries to quantify the problem and understand how prevalent it is by looking for results to a larger population.
          Common methods used: surveys (online, phone, paper), audits, points of purchase, and click-streams.

When thinking about both types of research, sometimes it is best to use both since they provide different perspectives and usually complement each other. While one helps you explore what you want to know, the other one will give you measurable information.

http://www.peaksurveys.com/images/surveys-colorado-springs.jpg

Many companies or large corporations tend to use quantitative research more often because it provides a specific number or outcome. Some examples include; when dealers call customers to ask them how their customer service was or when a customer is given a taste test of product A and product B and ask them which product is better. With this type of research it allows companies to provide numbers, percentages and statistics to clients that helps them see the specifics of the company.
On the other hand, it can still be beneficial to companies to look into qualitative research. When they are looking for customer’s opinions or thoughts on maybe a particular product or situation, they can use focus groups or interviews to help gather that information. It normally will have a smaller number of respondents but helps them determine trends or patterns.

When thinking about how qualitative and quantitative research come into play with social media the only thing that I can think of are survey questions that are posted on Facebook. This survey typically asks if Justin Bieber or One Direction is better, but to the person who is asking the question, I’m sure they get a great quantitative response.

However, I’m sure there are millions of other ways people collect quantitative and qualitative data through social media sites. Any ideas?

For more information on these topics check out:
http://en.wikipedia.org/wiki/Quantitative_research  (yes, I used Wikipedia, and yes it was helpful!)

3 comments:

  1. Good insight, I was wondering if you find "research" being a little left out in our every day classes. Maybe it's just me, but I think that every thing that we do is based on research, and coming to college should be that, basically learn methods to do research in the future, how to collect information, because everything is constantly changing, and whatever we learn today, it probably wont be useful tomorrow, but the processes and methods to find information, might now change as much as the information itself. All this idea came to mind because you mentioned not remembering the difference between qualitative and quantitative until you started doing research... maybe it's just me thinking that research is that important and needs to be addressed more in classes, or maybe not... what's your take?

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  2. I really like how you organized your post. Breaking it up and explaining what each were before listing the pros and cons. I learned a lot from your post.

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  3. great job, i liked the break down of your blog with the pro's of each type of research. i also apprecited the listing of types of research that fall into each category.

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